Importer obligations
An importer, for the purposes of CE marking legislation, is a natural or legal person established in the Union who places a product from a third country on the EU market (Decision No 768/2008/EC, Article R1, point 5). The test is who first supplies a third-country product on the EU market from an EU establishment, which is not necessarily the party named on the customs declaration. The importer's obligations are set out in Article R4 of Decision 768/2008/EC and repeated in the aligned sectoral acts.
The importer is a verification party, not a primary conformity party. It does not perform the conformity assessment, does not draw up the technical documentation, does not affix the CE mark. It checks that the manufacturer has done so and that the product as offered for sale meets the procedural requirements. Where it goes beyond verification — by re-branding, by modifying, or by placing on the market under its own name — it becomes the manufacturer under Article R6 and assumes the full manufacturer obligations.
Legal basis
- Decision No 768/2008/EC, Article R4 (importer obligations) and Article R6 (cases in which importers are treated as manufacturers).
- Regulation (EU) 2019/1020, Article 4 — for the 18 listed acts, the importer is one of the operators that may serve as the "economic operator established in the Union" responsible for compliance tasks where the manufacturer is not established in the Union.
- Sectoral acts — e.g., Article 13 of Regulation (EU) 2023/1230 (Machinery); Article 13 of Regulation (EU) 2017/745 (MDR); Article 8 of Directive 2014/35/EU (LVD); Article 9 of Regulation (EU) 2025/2509 (Toys).
The main obligations under Article R4
Article R4 of Decision 768/2008/EC has nine paragraphs. The main obligations of importers are:
- Place only compliant products on the EU market. The importer must ensure that the product complies with the applicable harmonisation legislation before placing it on the market.
- Verify the manufacturer's conformity assessment. The importer must ensure that:
- The manufacturer has carried out the appropriate conformity assessment procedure;
- The manufacturer has drawn up the technical documentation;
- The product bears the CE marking and is accompanied by the required documents;
- The manufacturer has complied with the traceability requirements (name, address, type/batch/serial number on the product or packaging).
- Refuse to place non-compliant products on the market. Where the importer considers, or has reason to believe, that the product is not in conformity, it must not place it on the market until conformity is brought about. Where the product presents a risk, the importer must inform the manufacturer and the competent market surveillance authorities.
- Indicate identity and contact details on the product or, where this is not possible, on the packaging or accompanying documents. The importer's name, registered trade name or trade mark, and postal address must appear in addition to the manufacturer's.
- Ensure instructions and safety information accompany the product in a language easily understood by consumers and other end-users, as determined by the Member State concerned (Article R4(4)).
- Ensure storage and transport conditions do not jeopardise conformity. While the product is under the importer's responsibility, conditions must not affect compliance with the essential requirements — e.g., temperature control for sensitive electronics or medical devices.
- Carry out sample testing, investigate complaints, keep registers of non-conforming products and recalls, and keep distributors informed of any such monitoring, when deemed appropriate with regard to the risks presented by the product (Article R4(6)).
- Take corrective measures and inform authorities when there are reasons to believe a product on the market is not in conformity, in the same way as manufacturers under Article R2.
The importer must also keep a copy of the EU Declaration of Conformity available to market surveillance authorities for the period set by the sectoral act, commonly ten years after the product was placed on the market (Article R4(8)), ensure the technical documentation can be made available to those authorities on request, and be able to identify its suppliers and customers on request (Article R7).
What the importer's verification actually means
The Commission's Blue Guide 2022 (section 3.3) says the importer's obligations do not imply a need to resort systematically to additional control procedures or third-party testing, nor do they preclude them. It also says the importer is not a simple re-seller. In practice that means checking at least:
- CE marking is present, correctly proportioned, of correct minimum size, and accompanied by the Notified Body identification number where required;
- The EU Declaration of Conformity exists and is signed, with the listed acts plausibly applicable to the product;
- The technical documentation exists and you can get it from the manufacturer for an authority on request. The importer does not need a mandate, but must ensure a contact with the manufacturer can be established;
- The manufacturer's name, address, and product identifier are on the product or its packaging;
- User instructions and safety information are in the language(s) determined by each Member State of destination.
Where the importer's verification gives it reason to believe the product is not in conformity — for example, a Declaration listing acts that do not apply, a Notified Body number not matching a NANDO entry, or absent contact details — it must not place the product on the market until the issue is corrected (Article R4(2)).
Storage and transport conditions
Article R4(5) requires the importer to ensure that storage or transport conditions do not jeopardise conformity. This applies particularly to:
- Temperature-sensitive products — medical devices, in vitro diagnostics, certain batteries, pyrotechnics.
- Humidity-sensitive products — electronics, certain construction products, some toys with cellulose components.
- Mechanically vulnerable products — pressure equipment, lifts components, large machinery that may be damaged in handling.
Where storage or transport conditions do affect conformity, the importer is responsible for the resulting non-conformity even if the manufacturer's original product was fully compliant.
The "economic operator established in the Union" duty
Since 16 July 2021, Article 4 of Regulation (EU) 2019/1020 has required that, for products covered by 18 listed acts (LVD, EMC, Machinery, PPE, Toys, RoHS, RED, and others), an economic operator established in the Union must perform compliance tasks: hold the Declaration and technical documentation, verify conformity of the procedure, provide information on reasoned request, cooperate with authorities. The operator is the manufacturer if EU-based. Otherwise it may be the importer or an authorised representative mandated for these tasks; where none of these is established in the Union, it is a fulfilment service provider for the products it handles (Article 4(2)).
The importer is therefore in practice the Article 4 operator where the non-EU manufacturer has not mandated an EU authorised representative. The duties largely overlap with Article R4: keep the Declaration of Conformity and ensure the technical documentation can be made available. The Blue Guide (section 3.6) confirms the operator need not hold the file itself, provided it has checked the file exists and has the manufacturer's assurance that it will be shared on request.
Sectoral additions
Medical Devices Regulation (EU) 2017/745
Article 13 of MDR adds: registration of the importer in EUDAMED (Article 31); forwarding complaints and reports of suspected incidents to the manufacturer and authorised representative; for non-EU manufacturers, the importer must verify that an authorised representative has been designated under Article 11.
Construction Products Regulation (EU) 2024/3110
Article 24 adds: verification that the product is accompanied by a declaration of performance and conformity (not a standard EU Declaration of Conformity), or that the declaration is available under Article 16, that the manufacturer has drawn up the technical documentation, and that the product is accompanied by the general product information, instructions for use and safety information set out in Annex IV.
General Product Safety Regulation (EU) 2023/988
For consumer products not covered by harmonised acts, Article 11 imposes parallel verification duties on importers, including traceability, safety information and informing authorities of dangerous products through the Safety Business Gateway. Article 11 does not apply to CE-marked products (Article 2(1)), but Article 20 does: importers who learn of an accident caused by a product must inform the manufacturer without undue delay.
Edge cases
Direct shipments from non-EU sellers to EU consumers
Where a non-EU seller ships directly to an EU consumer without an EU importer, the question of "who is the importer" is not always clear. Under the definition there is then no importer. For acts listed in Article 4(5) of Regulation 2019/1020, an EU-established fulfilment service provider takes on the economic-operator role for the products it handles where no manufacturer, importer or authorised representative is established in the Union. Online marketplaces have specific obligations under Article 22 of the GPSR and Article 31 of the Digital Services Act (Regulation (EU) 2022/2065). See CE marking for e-commerce sellers.
Importing for own use
Importing a product purely for one's own use is not placing it on the market, so the importer obligations are not engaged (customs formalities still apply). The threshold is the first making available on the EU market (Regulation 765/2008, Article 2). Check the act, however: some, such as the machinery rules, also apply on putting into service, so a business that imports a machine for use in its own plant may still have to ensure conformity.
Used and second-hand products
Harmonisation legislation applies to used and second-hand products imported from a third country when they enter the Union market for the first time. The Blue Guide (section 3.1) says the person who places such products on the Union market must assume the role of the manufacturer, as must anyone placing a product not designed or manufactured for the Union market.
Components and sub-assemblies
Whether a component is covered depends on the act. A component that falls outside the act's product definition is dealt with through the conformity of the finished product, which is the responsibility of its manufacturer. Where the item is itself a product covered by harmonisation legislation (for example, a power supply unit under the LVD), placing it on the EU market triggers importer obligations, even in B2B sales.
Spare parts imported separately
Spare parts placed on the market separately as finished products require their own compliance verification. A spare part shipped with a fully assembled product remains under the manufacturer's responsibility; placed on the market separately for repair use, it is treated as a finished product requiring its own marking where the underlying act applies.
Common errors
- Treating "manufacturer-supplied paperwork" as sufficient. Receiving a Declaration of Conformity from a non-EU manufacturer is not enough if the Declaration is incomplete, lists inapplicable acts, or is unsigned. A faulty Declaration must be corrected before placing on the market.
- No importer contact details on the product or packaging. Both the manufacturer's and the importer's contact details must be present (Article R4(3)). Importer-only labelling is sometimes done in error in private-label scenarios where the importer has not realised it has become the manufacturer.
- No route to the technical documentation. Where the importer is the only EU operator, it must ensure the file can be made available to authorities on request. It need not hold the file itself, but it must have checked the file exists and secured the manufacturer's assurance that it will be shared. A supplier who stops answering leaves the importer in breach.
- No decision on complaints registers and sampling. Article R4(6) applies when deemed appropriate with regard to the risks presented. Small importers should record what they do and why.
- Failure to translate user instructions. The importer must ensure instructions are in the language(s) determined by each Member State concerned (Article R4(4)). Importing English-only documentation into Italy is non-compliance regardless of the manufacturer's choices.
- Acting as importer but invoicing through a non-EU entity. The legal importer is the EU operator that first places the product on the EU market, not necessarily the entity on the customs invoice. Customs and product-law characterisations can diverge.
- Branding the product and continuing to act as importer. Under Article R6, an importer that places a product on the market under its own name or trade mark becomes the manufacturer. Continuing to act as "importer" after re-branding leaves the file in the wrong name.
Consequences of failure
Under Article 16 of Regulation (EU) 2019/1020, market surveillance authorities may require the importer to bring the product into conformity, withdraw it, or recall it. National penalties vary by Member State and may include criminal sanctions for serious infringements. See penalties for incorrect CE marking.
Importers also carry civil liability. For products placed on the market or put into service after 9 December 2026, Directive (EU) 2024/2853 makes the importer of a defective product liable where the manufacturer is established outside the Union, without prejudice to the manufacturer's own liability (Article 8). Directive 85/374/EEC continues to apply to earlier products.
Frequently asked questions
Who is the importer: the buyer or the customs declarant?
The importer is the person established in the Union who places the third-country product on the Union market. That is usually, but not always, the party on the customs declaration. A logistics agent that only clears the goods is not an importer.
Does an importer have to test the product?
Not systematically. The obligations do not require additional testing as a rule, nor do they rule it out. Sample testing is required when appropriate given the risks, and doubts about conformity must be resolved before placing on the market.
Must the importer hold the technical file?
It must keep a copy of the Declaration of Conformity and ensure the technical documentation can be made available to authorities on request. It need not hold the file itself, but it must be able to obtain it.
When does an importer become the manufacturer?
When it places the product on the market under its own name or trademark, or modifies it in a way that may affect compliance (Article R6).
Sources
- Decision No 768/2008/EC, Article R4 and Article R6 — EUR-Lex.
- Regulation (EU) 2019/1020, Article 4 — EUR-Lex.
- Regulation (EU) 2017/745 (MDR), Article 13 — EUR-Lex.
- Regulation (EU) 2023/988 (GPSR), Articles 2, 11 and 20 — EUR-Lex.
- Directive (EU) 2024/2853 on liability for defective products, Article 8 — EUR-Lex.
- Commission Notice — Blue Guide 2022, Sections 3.1, 3.3 and 3.6 — EUR-Lex.