Authorised Representative
An Authorised Representative is a natural or legal person established within the Union who has received a written mandate from a manufacturer to act on its behalf in relation to specified tasks under EU harmonisation legislation. The role is defined in Article R1, point 4, and Article R3 of Decision No 768/2008/EC. The Authorised Representative does not assume the manufacturer's substantive conformity obligations — the manufacturer remains responsible for the design, manufacture, and conformity assessment of the product. The Representative performs procedural and contact functions on the manufacturer's behalf inside the Union.
Appointing an Authorised Representative is mandatory for non-EU manufacturers under several specific acts (e.g., Article 11 of Regulation (EU) 2017/745 for medical devices). For most acts, it is optional, but in combination with the "economic operator established in the Union" requirement of Article 4 of Regulation (EU) 2019/1020, a non-EU manufacturer that wishes to place products on the EU market without an Authorised Representative must instead rely on an EU importer or a fulfilment service provider to perform the equivalent functions. The Authorised Representative is the route the manufacturer controls directly: it is appointed by the manufacturer specifically for this purpose.
Legal basis
- Decision No 768/2008/EC, Article R1(4) (definition) and Article R3 (mandate and tasks). The aligned sectoral acts repeat these provisions.
- Regulation (EU) 2019/1020, Articles 4 and 5 — an Authorised Representative mandated for the Article 4(3) tasks may serve as the "economic operator established in the Union" for the 18 listed acts.
- Sectoral provisions — particularly Article 11 of Regulation (EU) 2017/745 (MDR), which makes appointment of an Authorised Representative mandatory for non-EU manufacturers, and the equivalent Article 11 of Regulation (EU) 2017/746 (IVDR). Article 12 of Regulation (EU) 2023/1230 (Machinery) and Article 9 of Regulation (EU) 2016/425 (PPE) follow the optional model ("may ... appoint").
Tasks under Article R3
Article R3 of Decision 768/2008/EC sets out the minimum scope of the mandate. The Authorised Representative performs at least:
- Keep the EU Declaration of Conformity and the technical documentation at the disposal of national surveillance authorities for the retention period specified by the relevant act (commonly ten years after the product was placed on the market).
- Provide the documentation to authorities on reasoned request. The Representative must respond to authorities of any Member State where the product is made available.
- Cooperate with the competent authorities, at their request, on any action taken to eliminate the risks posed by products covered by the mandate.
Sectoral acts may extend the minimum. The Medical Devices Regulation extends the Representative's role substantially: under Article 11(3) of MDR, the Representative verifies that the Declaration of Conformity and technical documentation have been drawn up and that the appropriate conformity assessment has been carried out, and handles registration tasks; under Article 11(5), where a non-EU manufacturer has not complied with Article 10, the Representative is legally liable for defective devices on the same basis as, and jointly and severally with, the manufacturer. The MDR also requires the Representative to terminate the mandate if the manufacturer acts contrary to its obligations (Article 11(3)(h)).
The written mandate
Article R3(1) requires the mandate to be in writing, and Article R3(2) requires it to allow at least the statutory tasks. The Blue Guide (section 3.2) adds that the delegation must be explicit, defining the contents and limits of the tasks. In practice a mandate should:
- Identify the manufacturer and the Authorised Representative;
- Identify the products covered (by category, range, model, or other clear specification);
- List the tasks the Representative undertakes, including the Article 4(3) tasks of Regulation 2019/1020 if it is to act as the Article 4 operator (Article 5(1));
- Be signed by both parties. Under the MDR it is valid only when accepted in writing by the Representative (Article 11(2)).
The mandate must allow the Representative at minimum to perform the Article R3 statutory tasks. Some sectoral acts impose specific mandate contents — e.g., Article 11(3) of MDR lists tasks that must be in the mandate, including verifying conformity, holding documentation, and registration.
The mandate is not registered with any EU authority (with the exception of medical devices, where EUDAMED records the Representative). The Representative must, however, give a copy to market surveillance authorities on request, in a Union language they determine, and must have the appropriate means to fulfil its tasks (Regulation (EU) 2019/1020, Article 5). Where the Representative is the Article 4 operator, its name and contact details must appear on the product, its packaging, the parcel or an accompanying document (Article 4(4)), in addition to the manufacturer's own details.
What the Authorised Representative cannot do
Article R3(1) sets explicit limits. The mandate must not extend to:
- Designing and manufacturing the product. These remain the manufacturer's responsibilities and cannot be delegated.
- Drawing up the technical documentation. The Representative holds the file but does not author it. The manufacturer compiles the file; the Representative may receive, store, and produce it on request.
The EU Declaration of Conformity is not on the excluded list. The Blue Guide (section 3.2) confirms a mandate may authorise the Representative to draw up and sign the Declaration, and Article 30(1) of Regulation (EC) No 765/2008 allows it to affix CE marking. Such a Declaration is still issued under the manufacturer's sole responsibility and must identify the manufacturer. Some sectoral acts are narrower: under the MDR, for example, drawing up the Declaration is a manufacturer obligation (Article 10(6)) and the Representative's role is to verify it (Article 11(3)). Check the applicable act and record any such authority expressly in the written mandate.
The Representative is the legal contact and procedural agent. It is not the conformity-decision-maker. The Blue Guide 2022 (§3.2) confirms that ultimate responsibility for the product's conformity remains with the manufacturer regardless of any acts the Representative performs.
When appointment is mandatory
For most acts, appointment of an Authorised Representative is optional. The non-EU manufacturer may rely on an EU importer or — for acts in the Article 4 list — a fulfilment service provider, to perform the Union-based functions. The Blue Guide (section 3.2) states the general rule that a manufacturer outside the Union is not obliged to have one. Acts that require appointment include:
- Medical Devices Regulation (EU) 2017/745, Article 11(1) — for non-EU manufacturers of devices made available on the EU market.
- In Vitro Diagnostic Medical Devices Regulation (EU) 2017/746, Article 11(1) — equivalent obligation.
- Construction Products Regulation (EU) 2024/3110, Article 23(1) — a manufacturer not established in the Union shall appoint a single Authorised Representative, who must also verify certain matters at documentary level (Article 23(3)).
- Cosmetics Regulation (EC) No 1223/2009 requires a Responsible Person inside the Union (Article 4) — analogous to but not formally the same as an Authorised Representative; cosmetics are outside the CE system.
Under other acts, such as the PPE Regulation (Article 9) and the Machinery Regulation (Article 12), the manufacturer may choose to appoint a Representative or to rely on an EU importer. The list is not exhaustive: check the act that applies to your product. Where there is no EU importer (for example, in direct e-commerce shipments from a non-EU seller to an EU consumer), the Article 4 obligation can only be met by appointing a Representative or, failing any other EU-established operator, through a fulfilment service provider handling the products (Article 4(2)(d) of Regulation 2019/1020).
Who may act as Authorised Representative
The Representative must be established in the Union — i.e., have a registered address in an EU Member State (or in Iceland, Liechtenstein, or Norway under the EEA Agreement, which is recognised for the purposes of acts adopted under the New Legislative Framework). A natural person or a legal entity may serve. There is no formal qualification or accreditation requirement under most acts, with the notable exception of the medical devices framework, which requires (Article 15 of MDR) that the Representative have a Person Responsible for Regulatory Compliance with specified qualifications, and (Article 15(6)) that the Representative have permanent and continuous availability of such a person.
Several commercial firms specialise in Authorised Representative services for EU market access. Common features:
- Provision of an EU contact address that appears on the product;
- Receipt and storage of technical documentation under formal mandate;
- Response to market surveillance requests on the manufacturer's behalf;
- Liaison on incident reporting where required by the act.
An "EU address service" without a written mandate to act as Authorised Representative is not sufficient. Article R3 requires a written mandate covering the statutory tasks. A receptionist or mail-forwarding service that has not undertaken to perform Article R3 tasks does not satisfy the requirement, even if it appears on the product label.
Replacement and termination of mandate
The mandate may be terminated by either party. Article 11(3)(h) of the MDR explicitly requires the Representative to terminate the mandate if the manufacturer acts contrary to its obligations under the Regulation. Termination triggers a notification obligation in some acts — e.g., under Article 11(6) of MDR, a Representative terminating on that ground must immediately inform the competent authority of its Member State and, where applicable, the Notified Body, with the reasons; Article 12 of MDR governs a change of Representative. Agree in the mandate who takes over the documentation when the appointment ends.
The manufacturer remains responsible for products placed on the market during the period the previous Representative was in place, but a successor Representative must be in place before further products are placed on the market under acts where appointment is mandatory.
Distinction from other roles
The Authorised Representative is distinct from:
- EU Importer (importer obligations): the first economic operator to place the product on the EU market. The importer may, in principle, also be the Authorised Representative, but only if appointed in writing for that purpose. Default importer status does not confer Representative status.
- Distributor (distributor obligations): a downstream operator selling the product on the EU market. Distributors do not perform Representative functions.
- "Responsible person" under GPSR (Regulation 2023/988), Article 16 — for consumer products outside harmonised legislation, an EU-established operator performs the Article 4(3) tasks plus regular checks under Article 16(2). An Authorised Representative can fill this role if mandated.
- "Person Responsible for Regulatory Compliance" under MDR, Article 15 — a qualified individual within either the manufacturer or its Representative, with specific personal duties for ensuring compliance.
Common errors
- Mail-forwarding service without a written mandate. An EU postal address printed on the product without a written mandate from the manufacturer is not an Authorised Representative within the meaning of Article R3. Authorities increasingly check for the mandate, particularly under MDR.
- Mandate not covering all products placed on the market. A mandate specifying particular product categories does not cover others not listed. Manufacturers extending their EU offering must extend the mandate.
- Authorised Representative not on the product. Where the Representative is the Article 4 operator, Article 4(4) of Regulation 2019/1020 requires its name and address to be on the product, packaging, parcel or accompanying documents. Omission is a documentary infringement.
- Authorised Representative without access to the technical documentation. The Representative must hold the documentation or have immediate access to it. Article R3(2)(a) requires the mandate to allow the Representative to keep the file at the disposal of authorities, so one that cannot produce it on request fails that task.
- Single Representative for an unmanageable product range. Some service-provider Representatives represent thousands of products with limited capacity to perform real verification. Where the act imposes verification duties on the Representative (most clearly under MDR), this becomes a substantive deficiency.
- Confusing Authorised Representative with UK Authorised Representative. Since 1 January 2021, the UK has its own equivalent — the "UK Responsible Person" for medical devices, the "UKCA Authorised Representative" for products under the UKCA scheme. These are not interchangeable with the EU Authorised Representative.
- No Representative for Article-4-listed acts. A non-EU manufacturer that has not appointed a Representative and has no EU importer leaves the product without an EU-based responsible operator. Marketplace listings without such an operator are subject to removal under the Digital Services Act and GPSR enforcement.
Liability and risk
For most acts, the Authorised Representative is liable for performing its statutory tasks under Article R3 and the mandate. Failure to do so may attract national penalties. For medical devices, Article 11(5) of MDR makes the Representative of a non-compliant non-EU manufacturer jointly and severally liable for defective devices.
The position widens for all products placed on the market or put into service after 9 December 2026. Under Directive (EU) 2024/2853, Article 8(1)(c), where the manufacturer is established outside the Union the importer and the authorised representative are each liable for damage caused by a defective product, without prejudice to the manufacturer's liability. Directive 85/374/EEC continues to apply to earlier products. Commercial Representatives commonly address this in the mandate, through indemnities and insurance.
Frequently asked questions
Is an EU Authorised Representative mandatory?
Only under some acts, such as the MDR, the IVDR and the Construction Products Regulation 2024/3110, for manufacturers outside the Union. Under most other CE acts it is optional, but a product under an act listed in Article 4(5) of Regulation 2019/1020 still needs an EU-established operator, which can be an importer.
Can an Authorised Representative sign the Declaration of Conformity?
Generally yes, if the mandate says so, although the Declaration stays under the manufacturer's responsibility. Under the MDR, drawing it up cannot be delegated.
Is a GPSR responsible person the same as an Authorised Representative?
Not automatically. The GPSR role covers consumer products outside harmonised legislation and can be filled by an EU manufacturer, an importer, a mandated authorised representative or, failing those, a fulfilment service provider.
Can my EU distributor act as my Authorised Representative?
Yes, but only with an explicit written mandate. It then has to meet the representative's tasks as well as its own distributor or importer obligations.
Sources
- Decision No 768/2008/EC, Articles R1(4) and R3 — EUR-Lex.
- Regulation (EU) 2019/1020, Articles 4 and 5 — EUR-Lex.
- Regulation (EU) 2024/3110 (Construction Products), Article 23 — EUR-Lex.
- Directive (EU) 2024/2853 on liability for defective products, Article 8 — EUR-Lex.
- Regulation (EU) 2017/745 (MDR), Article 11 — EUR-Lex.
- Regulation (EU) 2023/1230 (Machinery), Article 12 — EUR-Lex.
- Commission Notice — Blue Guide 2022, Section 3.2 — EUR-Lex.